- Where is this shop based out of?
Milqtoast Comics & Mercantile is based out of Houston, TX. You know, that place that flooded really bad in August 2017.
2. Can you sign my books or does it cost extra?
We sure can at no extra charge. When you checkout let us know you'd like your stuff signed by saying so in the last box that says 'Additional Instructions.' If you want them personalized let us know the name in that box. The artist is chained up in the back and he'll be happy to sign them for you.
3. Do you accept orders outside the U.S.?
Of course we do! Hopefully we charge enough shipping that your order makes it to wherever you are. If you have any concerns about that drop us a line in the CONTACT form.
4. How long will it take my order to get here?
We send orders as soon as we can after we receive the order and payment. Orders may take between 2-10 days depending on where they're going. Shipping internationally may take a week or two.
5. What is your store's return policy?
We want you to get exactly what you order so if something is damaged send it back and we'll replace it for you (pending we have additional stock) otherwise we'll cheerfully refund your money. Cheerfully.
6. How do I pay for my order, and is it secure?
Wow, you don't order online much do ya? Haha, just kidding around with you. We accept credit, debit and PayPal of course. If it looks like a credit card we take it. And all of it is secure, I guarantee it.
Just letting you know we won't ship out the order until payment clears. Most forms of payment are instantaneous, few may take a day or two (like paying with a bank account).
7. Help! This isn't what I ordered, it's all wrong!
Please tell us your story in the contact form and we will do all we can to make it right, I promise!
8. What kind of stickers come free with my order?
Really cool screen-printed heavy-duty vinyl stickers (the kind that you can stick on your car or outside and lasts a really long time) and/or hand-printed postal stickers (that also last a really long time). The more you order, the more stickers you'll get.